{"id":898,"date":"2022-10-27T16:02:23","date_gmt":"2022-10-27T14:02:23","guid":{"rendered":"https:\/\/pxdev.it\/loginet\/e-mobility\/?page_id=898"},"modified":"2022-11-17T14:06:44","modified_gmt":"2022-11-17T13:06:44","slug":"assistenza","status":"publish","type":"page","link":"https:\/\/loginet.it\/e-mobility\/assistenza\/","title":{"rendered":"Assistenza"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;padding-row-large&#8221;][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10&#8243; css=&#8221;.vc_custom_1667994374694{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_column_text el_class=&#8221;green-text&#8221;]<\/p>\n<h2>CENTRO ASSISTENZA TECNICA<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<\/p>\n<h3>scrivi ad un nostro tecnico<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<p>Collegati all&#8217;area ticketing o registrati con la tua email per richiedere assistenza tecnica.<br \/>\nUn nostro tecnico prender\u00e0 in carico la richiesta e cercher\u00e0 di risolvere ogni tua necessit\u00e0.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;padding-row-large&#8221; z_index=&#8221;&#8221;][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1667918337904{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1&#8243;][vc_column_text]\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\">\n\t\t\t\t\t\t\t\t<div class=\"wpsc-auth-container\">\n\t\t\t\t<div class=\"auth-inner-container\">\n\t\t\t\t\t<h2>Si prega di accedere<\/h2>\n\t\t\t\t\t<form onsubmit=\"return false;\" class=\"wpsc-login wpsc-default-login\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<input type=\"text\" name=\"username\" placeholder=\"Nome Utente \/ Indirizzo Email\" autocomplete=\"off\"\/>\n\t\t\t\t\t\t\t<input type=\"password\" name=\"password\" placeholder=\"Password\"\/>\n\t\t\t\t\t\t\t<div class=\"checkbox-container remember-me\">\n\t\t\t\t\t\t\t\t<input id=\"wpsc-remember-me\" type=\"checkbox\" name=\"remember_me\" value=\"1\"\/>\n\t\t\t\t\t\t\t\t<label for=\"wpsc-remember-me\">Ricordami<\/label>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<button class=\"wpsc-button normal primary\" onclick=\"wpsc_submit_login_form(this)\">Accedi<\/button>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"wpsc_default_login\"\/>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"_ajax_nonce\" value=\"3e740b3191\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/form>\n\n\t\t\t\t\t<div class=\"auth-links\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-forgot-password\" href=\"https:\/\/loginet.it\/e-mobility\/pxadmin\/?action=lostpassword\">Password dimenticata?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-register\" href=\"javascript:wpsc_get_default_registration();\">Registrati ora<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-otp-open-ticket\" href=\"https:\/\/loginet.it\/e-mobility\/apri-un-ticket\/\">Apri ticket esistente utilizzando una password temporanea<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<script>\n\t\t\t\t\t\/**\n\t\t\t\t\t * Submit default login form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_submit_login_form(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\n\t\t\t\t\t\tif (!username || !password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twpsc_post_login_form(el, dataform);\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Submit login form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_post_login_form(el, dataform) {\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (response) {\n\t\t\t\t\t\t\tif (response.success != 1) alert(supportcandy.translations.incorrect_login);\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t}).always(function () {\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Custom login\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_custom_login(el, url) {\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\twindow.location.href = url;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Get default registration page\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_get_default_registration() {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_default_registration' };\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(response);\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Set default registration form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_set_default_registration(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tvar firstname = dataform.get('firstname').trim();\n\t\t\t\t\t\tvar lastname = dataform.get('lastname').trim();\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\n\t\t\t\t\t\tvar confirm_password = dataform.get('confirm_password').trim();\n\t\t\t\t\t\tvar isUsername = dataform.get('is_username').trim();\n\n\t\t\t\t\t\t\n\t\t\t\t\t\tif (!firstname || !lastname || !username || !email_address || !password || !confirm_password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (isUsername != 1) {\n\t\t\t\t\t\t\talert(supportcandy.translations.unsername_unavailable);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (password !== confirm_password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_password);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twpsc_authenticate_registration(el, dataform);\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Post registration form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_authenticate_registration(el, dataform) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Register user\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_confirm_registration(el) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Get guest otp login screen\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_get_guest_sign_in() {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_guest_sign_in' };\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Send login OTP\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_authenticate_guest_login(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\n\t\t\t\t\t\tif ( ! email_address ) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Confirm guest login auth\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_confirm_guest_login(el) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\t\t\t\t<\/script>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-inline--fa fa-times fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"attachment-waiting\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<script type=\"text\/javascript\">\n\n\t\t\t\t\/**\n\t\t\t\t * Get ticket list\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_list(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'ticket-list';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( !confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}  else {\n\t\t\t\t\t\t\tvar is_tinymce = (typeof tinyMCE != \"undefined\") && tinyMCE.activeEditor && !tinyMCE.activeEditor.isHidden();\n\t\t\t\t\t\t\tif (is_tinymce && tinymce.get('description')) {\n\t\t\t\t\t\t\t\tvar description = tinyMCE.get('description').setContent('');\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tvar description = jQuery('#description').val('');\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tticket_id = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( ticket_id );\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tvar id = supportcandy.current_ticket_id;\n\t\t\t\t\tif (id) {\n\t\t\t\t\t\tdelete supportcandy.current_ticket_id;\n\t\t\t\t\t\twpsc_get_individual_ticket(id);\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = false;\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_list',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce,\n\t\t\t\t\t\tis_frontend: supportcandy.is_frontend\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tif (typeof supportcandy.ticketList != 'undefined' && typeof supportcandy.ticketList.filters != 'undefined') {\n\t\t\t\t\t\tdata.filters = supportcandy.ticketList.filters;\n\t\t\t\t\t}\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t\twpsc_delete_auto_draft();\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get individual ticket\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_individual_ticket(id) {\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.set('ticket-id', id);\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = true;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_individual_ticket',\n\t\t\t\t\t\tticket_id: id,\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket form\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_form(is_humbargar = false) {\n\t\t\t\t\t\t\t\t\t\t\twindow.location = \"https:\/\/loginet.it\/e-mobility\/apri-un-ticket\/\";\n\t\t\t\t\t\treturn;\n\t\t\t\t\t\t\n\t\t\t\t\tsupportcandy.current_section = 'new-ticket';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\tcurrent_ticket = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( current_ticket );\n\t\t\t\t\t\t} else{\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.new_ticket);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'new-ticket');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_form',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_user_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'my-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.my_profile);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'my-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_user_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'agent-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.agent_profile);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'agent-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\tjQuery('.wpsc-ap-nav.general').trigger('click');\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent dashboard\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_dashboard(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'dashboard';\n\n\t\t\t\t\tif (is_humbargar) {\n\t\t\t\t\t\twpsc_toggle_humbargar();\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );\n\t\t\t\t\tjQuery( '.wpsc-tickets-nav.dashboard, .wpsc-humbargar-menu-item.dashboard' ).addClass( 'active' );\n\t\t\t\t\tjQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.dashboard );\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'dashboard');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\t\t\t\t\tjQuery( '.wpsc-body' ).html( supportcandy.loader_html );\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_dashboard' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\n\t\t\t\t\tjQuery.post(\n\t\t\t\t\t\tsupportcandy.ajax_url,\n\t\t\t\t\t\tdata,\n\t\t\t\t\t\tfunction (response) {\n\t\t\t\t\t\t\tjQuery( '.wpsc-body' ).html( response );\n\t\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\t\tjQuery( '.wpsc-ap-nav.general' ).trigger( 'click' );\n\t\t\t\t\t\t}\n\t\t\t\t\t);\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket as guest\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_guest_ticket_form() {\n\n\t\t\t\t\tjQuery('.wpsc-shortcode-container').html('<div class=\"wpsc-body\"><\/div>');\n\t\t\t\t\twpsc_get_ticket_form();\n\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; el_class=&#8221;padding-row-large&#8221;][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10&#8243; css=&#8221;.vc_custom_1667994374694{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_column_text el_class=&#8221;green-text&#8221;] CENTRO ASSISTENZA TECNICA [\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text] scrivi ad un nostro tecnico [\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text] Collegati all&#8217;area ticketing o registrati con la tua&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-898","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assistenza tecnica impianti e colonnine di ricarica elettrica Loginet<\/title>\n<meta name=\"description\" content=\"Collegati all&#039;area ticketing e richiedi assistenza tecnica ad un nostro tecnico in grado di risolvere ogni tua necessit\u00e0.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loginet.it\/e-mobility\/assistenza\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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